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Knowledge Base

Knowledge Base in {{brandName}} — The brain behind your AI agents — the facts they draw on to answer accurately, built from your website, documents, and FAQs.

A Knowledge Base is the brain behind your AI agents — the set of facts they draw on so their answers are accurate, not made up.

Build one with Create Knowledge Base: name it, then add your website, documents, and FAQs as sources. Or let Create with AI assemble a starter knowledge base for you automatically. The better your knowledge base, the more your Conversation AI and Voice AI agents sound like a well-trained member of your team.